Frequently Asked Questions
Everything you need to know about your gear and orders.
What is the typical shipping time for international orders?
International shipping usually takes between 5 to 14 business days depending on your location and selected shipping method. You will receive a tracking number via email as soon as your package leaves our warehouse.
How do I ensure I choose the correct clothing size?
We provide a detailed size chart on every product page. We recommend measuring a similar garment you already own and comparing it to our specifications to ensure the perfect fit for hoodies, tees, and jackets.
What is your return policy for apparel and accessories?
You can return unworn and unwashed items in their original packaging within 30 days of delivery. Please note that certain limited edition items or digital products may be excluded from standard return policies.
Are the materials used in your clothing sustainably sourced?
We strive to use high-quality, durable materials for all our gear. Many of our apparel items are made from 100% organic cotton or recycled polyester blends to ensure both comfort and environmental responsibility.
What payment methods do you accept?
The CD PROJEKT RED Gear Store accepts all major credit cards (Visa, Mastercard, American Express), PayPal, and various regional payment providers like Klarna or Google Pay depending on your shipping country.
How should I care for my printed graphic tees to prevent fading?
To preserve the quality of the print, we recommend washing your apparel inside out in cold water and hanging them to air dry. Avoid using bleach or ironing directly on the printed graphics.